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December 18, 2018

More and more people than ever are using their phones or tablets for everything. With 24/7 access to the internet, immersive apps, and personalized content, everything is at the tip of our fingers. When was the last time you read a piece of information, used an app, or...

December 22, 2016

Two months after the collapse of BHS [IRDX RBHS] and the closing of its last stores their new owner, the Qatari conglomerate Al Mana Group, has announced plans to resuscitate the business as an online only retailer. The news has been greeted with plenty of positive cus...

December 1, 2016

As customers and retailers look across all touchpoints rather than siloed channels, so IR retailer reviews look at the entire retailer’s eco-system of website, mobile, the use of digital in store and their overall strategy. Longer in-depth analysis can be viewed online...

May 19, 2016

Mobile score 9/25

First Impressions (3/5)

Entertainment specialist HMV made front-page news when it collapsed into administration in early 2013. The retailer had debts of £170m, despite accounting for 22% of UK and Republic of Ireland music and video sales the previous y...

May 19, 2016

Introduction

Aldi, the German value supermarket chain, operates on a succinct and very successful mission: be as cheap as possible, practical and with no frills. The approach has proven very successful – driving double-digit sales growth and building Aldi’s consumer bas...

May 18, 2016

First Impressions (4/5)

In the last 12 months, Britain’s biggest grocer, Tesco, has been on the business end of an accounting scandal, a criminal probe, profit warnings, store closures and a wave of management departures, culminating in a £6.38bn loss at year end.

But it...

April 14, 2016

As customers and retailers look across all touchpoints rather than siloed channels, so IR retailer reviews look at the entire retailer’s eco-system of website, mobile, the use of digital in store and their overall strategy. Longer in depth analysis of the four areas ca...

November 27, 2015

As customers and retailers look across all touchpoints rather than siloed channels, so IR retailer reviews look at the entire retailer’s eco-system of website, mobile, the use of digital in store and their overall strategy. Longer in-depth analysis of the four areas ca...

October 6, 2015

 As customers and retailers look across all touchpoints rather than siloed channels, so IR retailer reviews look at the entire retailer’s eco-system of website, mobile, the use of digital in store and their overall strategy. Longer in-depth analysis of the four areas c...

August 5, 2015

First Impressions (4/5)

Luxury food and drink retailer Fortnum & Mason launched a fully-responsive website in March 2015 – the company’s first major digital redevelopment in four years.

Built by Red Badger using open source software Facebook React and Spree Commerce, wit...

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