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November 13, 2018

Digital Transformation sits on the Board meeting agenda for most businesses in 2019. Consultants talk about digital roadmaps. ‘Experts’ blog about it. Disruptors which have managed break-out growth at the expense of competitors swear by it. But what does Digital Transf...

December 5, 2016

The pollsters have got it wrong this year, in spectacular fashion. On both sides of the Atlantic. Either they were talking to the wrong people, or they were picking up the wrong signals about voters' real intent in the Brexit referendum and US presidential election....

March 23, 2016

It’s conference season for banks and FinTechs hunting down smart ways to win customers’ trust and business.  Insights from BlackRock, Aviva and Lloyds in the past week show that customers know it’s easy to switch, and that User Experience (UX) is taking centre stage....

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